b. 1986, HK.



  • Data visualization

  • "De-jargonizing" the language of design

  • Design research

  • Design strategy

  • Government procurement (RFP writing & proposal review)

  • Human-centered design

  • Service design

  • UX/UI design

  • Visual design

  • + more


my work has been featured in:

  • Huffington Post

  • The Chronicle of Social Change


Trainings I've taken:

  • Racial Equity

  • Implicit Bias

  • Ethical Research


Trainings I've led:

  • Design Thinking

  • Journey Mapping

  • Creative Brainstorming

  • Visual Design Principles



Hi! I'm Emily Ianacone, and I'm a multi-disciplinary designer who wants to leave the world better than I found it by co-designing solutions to social problems with the people who are most affected by them. One of my favorite things is helping governments become more effective, more efficient, more accessible, and more approachable for their citizens.

I'm currently the Civic Design Lead on Mayor Jack Young’s Innovation Team in Baltimore. My role is to use human-centered design to improve the city, focusing on one intractable issue at a time.

Previously, I was a Foster America Fellow working at the Allegheny County Department of Human Services in Pittsburgh. In that role, I helped to improve client experiences while learning anything and everything about human services policy and practice (with a focus on child welfare and behavioral health). I had the pleasure of working on a variety of projects at ACDHS including: qualitative research & analysis, UX/UI design, service design, procurement, content strategy, grant writing, workshop facilitation, and data visualization. I also worked with our county data analysts to create data dashboard design standards. Before that, I was honored to serve as a White House Presidential Innovation Fellow and work on projects with the Administration for Children, Youth and Families, and the Department of Labor.

Prior to that I spent a decade in the private sector as a designer and art director. I hold an MA in Social Design from the Maryland Institute College of Art, was a board member and creative director for Girls Rock! Rochester, and taught Public & Social Service Design at the Rochester Institute of Technology, where I received a BFA in Graphic Design.

I have a passion for social equity, prevention efforts that support the healthy development of children and families, travel, and food.

Connect with me on Linkedin